Apple’s iMessage text service has recently came under heavy attack by angry iPhone users because of a bug which prevents users from receiving text messages when they switch from an iPhone to an Android or Windows Phone device and keep the same phone number.
This problem has been around since 2011 when Apple’s iMessage was first released.
Here’s how you can fix the problem right now:
Method 1: Disable iMessage
Before switching mobile platform, disable iMessage on your iPhone. This is believed to be the easiest method of solving iMessage issue. To do so:
1. Open the Settings app on your device.
2. Scroll down to Messages, and tap the iMessage switch from ‘on’ to ‘off.’
Method 2: Reset your Apple ID password
If the method above did not work for you then you could try resetting your Apple ID password. To do this:
1. Go Apple’s website
2. Under “Manage Your Apple ID”, click on Reset your password
3. After you have reset your password, Send a text to 48369 with the word STOP. It is very important that you do not log back in on your device(s) once you have reset your password.
If you have tried any of the above methods without success then probably its time you give Apple a call at 1-800-MY-APPLE and ask a technician to manually deregister your phone number from Apple’s servers.